Terms and Conditions: Your happiness is our priority and our return policy is really quite simple. You may return item(s) that are in original condition or with described defect within 30 days of the purchase for an exchange, credit, or refund if you’re not completely satisfied.
To start the return process, simply send us an e-mail at: [email protected] or call us at 1-801-613-2244 with your order details.
Please allow 10-15 business days to process your exchange, credit, or refund.
What kind of information does True Blue Essentials collect?
Information you give us.
Information we receive from other sources. We may receive information from you if you use any of the websites we operate or access the other services we provide (see below). We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers) to fulfill your orders and may receive information about you from them.
How does True Blue Essentials use my information?
Information you give us. We will use this information to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
We ask that, unless specifically requested, you not send us and you not disclose any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the website or otherwise to us.
Information we collect about you.
We will use pseudonymized and/or aggregated portions of your information:
Does True Blue Essentials share my information with third parties?
We may share your information with business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
Third-Party Web Beacons: We may use third-party web beacons to collect non-identifiable and/or pseudonymized data in order to help analyze where visitors go and what they do while visiting our website, which non-identifiable data may be shared with third parties. We may also use non-identifiable and/or pseudonymized data about your visits to this and other websites in order to improve our products and services and provide advertisements about goods and services that may be of interest to you.
We require that all third parties with whom we share identifiable data treat your personal information as fully confidential and to fully comply with all applicable privacy laws and regulations including, but not limited to, the EU General Data Protection Regulation, UK Data Protection Act and similar consumer legislation from time to time in place.
We may disclose your personal information to third parties:
Except as described above, we do not share, rent or sell any information we collect online to any unaffiliated third party.
A cookie is a small data file that websites often store on your computer’s hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you’ve visited.
We also use pixel tags to collect non-identifiable and/or pseudonymized information about how you view the website and in some cases serve re-targeting ads. A pixel tag is an invisible tag placed on a website or email, not on your device, for tracking activity on that website. When you access those pages of the website or email, pixel tags generate a notice of that visit. Pixel tags usually work in conjunction with cookies.
Our websites and shopping carts (including credit card information) are secured using Secure Socket Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.
Your Data Processing Rights
We take reasonable steps to help ensure that the personal information we collect from you is accurate, complete and current. You may request access to your personal information and request that erroneous or inaccurate personal information be updated. You may also request that your personal information and True Blue Essentials Product account be deleted. You may invoke these rights by contacting us via email at i or telephoning us at [email protected] or 801-613-2244. We will respond promptly to your requests in accordance with applicable law. For your protection, we will only implement requests with respect to the personal information associated with the e-mail address that you use to send us your request and we may need to verify your identity before implementing your request. We may decline to process requests that jeopardize the privacy of others, are extremely impractical or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain personal information for a longer period for recordkeeping purposes, such as retaining records relating to your purchases for warranty or accounting purposes.
How do I remove my information from e-mail, phone, postal mailing lists or messenger bots?
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or our affiliated brands, please let us know at any time by following the below instructions.
Each of our promotional emails will contain an “opt-out” or “unsubscribe” link at the bottom of the promotional e-mail. Simply click the link and follow the instructions provided.
Simply send us an email at: [email protected] with your full name and address and a request to be removed from our mailing list.
Send our page a message with: Unsubscribe. Our bot will remove you from future broadcasts unless you resubscribe.
In addition, if you ask us to remove your name and address from our e-mail, postal mailing list, or bots, we will maintain your name in a “do not contact” file to ensure that we can honor your request.
What about links to other websites and services?
The Website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.
Jurisdiction and Cross-Border Data Transfer
The Website is controlled and operated from the United States and is not intended to subject True Blue Essentials to the laws or jurisdiction of any state, country or territory other than the United States. Your personal information may be stored and processed in any country where we have offices or in which our third-party service providers reside.
Your California Privacy Rights
If you are a resident of California, you have the right under the California “Shine the Light” law (Cal. Civil Code § 1798.83) to request, by regular or electronic mail, a list of the categories of personal information that were shared by True Blue Essentials with third parties for direct marketing purposes during the immediately preceding calendar year, the names and addresses of those third parties and if the nature of their business cannot reasonably be determined from their name, examples of” the products and services marketed by them. However, as described above, except where necessary to fulfill an order from you for goods or services or as otherwise permitted by applicable law, True Blue Essentials will not share your data with third parties unless you consent to such disclosure. Alternatively, you may opt out at any time from any information sharing previously consented to. For these reasons, True Blue Essentials is not required to respond further to California customer inquiries under the California Shine the Light law.
Do Not Track
You have the ability to enable your browser settings to “Do Not Track.” Doing this sends a signal to websites, ad networks and plug-in providers about your browsing preferences. This Website does not currently respond to the Do Not Track browser signal.”
Terms and Conditions
By accessing this Website, accessible from www.trueblueessentials.com, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law.
Terms and Conditions related to your orders: We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Permission is granted to temporarily download one copy of the materials on True Blue Essentials’s Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
This will let True Blue Essentials to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.
All the materials on True Blue Essentials’s Website are provided “as is”. True Blue Essentials makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, True Blue Essentials does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.
True Blue Essentials or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on True Blue Essentials’s Website, even if True Blue Essentials or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.
Revisions and Errata
The materials appearing on True Blue Essentials’s Website may include technical, typographical, or photographic errors. True Blue Essentials will not promise that any of the materials in this Website are accurate, complete, or current. True Blue Essentials may change the materials contained on its Website at any time without notice. True Blue Essentials does not make any commitment to update the materials.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.